⚠️ Important Security Reminder: Protect Your Private Information
Never Share Your Private Key or Secret Recovery Phrase
Your private key and Secret Recovery Phrase are crucial to the security of your assets. Never share them with anyone, including Immutable employees. Anyone with access to these details can control your assets.
Getting Support Safely
When reaching out for support, always use official Immutable channels. Be cautious, as Immutable support will never contact you via unofficial platforms.
Official Support Channels:
Immutable support representatives will only contact you through:
- The Contact Support form on our website.
- The Chat Widget at the bottom-right corner of the support page.
When in Doubt:
If you’re uncertain about the legitimacy of a message or suspect a scam, immediately reach out to us through the official channels listed above.
Your security is our priority—stay vigilant and safe!