The withdrawal process has two stages:

1. Preparing the Withdrawal: Moves your assets from Layer-2 (L2) into a state ready for Layer-1 (L1).
2. Completing the Withdrawal: Finalizes the transfer of assets from L2 to L1.

⚠️ Important Notes:

• Stage 1 can take up to 24 hours due to Immutable X's ZK-Rollup technology.
• Both stages must be completed before your assets can be used on L1 or re-deposited into L2.
• The preparation step is irreversible, and prepared assets cannot be unprepared or used in their prepared state.

Stage 1: Preparing for Withdrawal

1. Visit the Withdrawal Dashboard

   • Go to Immutable X Tools.
   • Select Connect Wallet under the Mainnet option.
     

2. Initiate the Withdrawal

   • Click Withdrawal and enter the amount you wish to withdraw (up to six decimal places).
   • Optionally, click Max to withdraw your entire balance.
   • Click Prepare Withdrawal.
     

3. Confirm Your Request

   • Confirm the preparation request using Immutable X Link.
   • Sign the request in MetaMask to verify your identity.
     

⚠️ Ensure you are connected to the Ethereum Mainnet network to avoid errors.

✅ Your IMX tokens are now being prepared for withdrawal.

Important Notes for Stage 1

• Only one withdrawal can be processed at a time. Do not start another withdrawal while one is still being prepared.
• If your balance does not update after preparing, refresh the page.
• Preparation can take 24-48 hours. During high transaction volumes, it may take longer.

Stage 2: Completing the Withdrawal

1. Access the Finalize Option

   • Once the preparation is complete, your token will appear under the Finalize tab in the Withdrawal section.

2. Complete the Withdrawal

   • Click the Withdraw button.
   • Select the asset you’d like to withdraw.
   • Confirm the request using Immutable X Link.
   • Sign the withdrawal request in MetaMask.

✅ Your IMX tokens are now being withdrawn to your Ethereum wallet.

Additional Notes for Stage 2

• First-time withdrawals may incur higher gas fees due to the initial registration with the smart contract. Subsequent withdrawals will have standard gas fees.
• There will be a gas fee to move assets from L2 to L1. Use the Ethereum Gas Tracker to estimate costs.
• Avoid manually adjusting gas fees, as this could delay or fail the transaction if it runs out of gas.
• The ETH value transferred will be zero as expected. The transaction only interacts with Immutable X's smart contract.

Confirming Your Withdrawal

1. Monitor Progress

   • Withdrawals may take up to 24 hours.
   • You can track the transaction on Etherscan for updates.

2. Verify in Your Wallet

   • Your Ethereum wallet will reflect the updated balance once the withdrawal is complete.
   • Check Etherscan for details such as the transferred amount and gas fees.

⚠️ If you experience delays or issues, contact our Support Team for assistance.